How
long does it take to set up an account?
Orders can
be set up in a few hours
and usually not more than 24
hours.
How
much do you charge for domain registration?
We can register
your .com, .net., .org, .co.uk
and many others domains
from
€9.95
per year.
Can I transfer my existing domain name to
you?
Yes, you can transfer your domain from
your current registrar to us and choose to update your
nameservers to ours at the same time. Please contact us if
you need any assistance.
Can
I host international domains?
Yes, we currently
have clients that use .com .co.uk, .biz,
.net .es, .org, and many
other international domain names.
Is
there a manual I can reference to use Cpanel?
Yes,
click here to download the manual as a
WINRAR file or click here to download the manual as a
WINZIP file.
Is there a demo I can
access to try out Cpanel?
Yes, log in to
a demonstration control panel here
Control Panel Demo
» Login: demo
Password: demo
Do
you offer NT or UNIX plans?
We offer UNIX
web hosting accounts (Red Hat Linux). We
do not handle Windows on any machines due to its overall
instability and obsessive cost for licensing.
How
do I access my Cpanel control panel?
You can login
to your Cpanel control panel at http://yoursite.com/cpanel
where "yoursite" is your own domain name.
What are the nameservers for the hosting?
Primary Nameserver:
NS1. E-SPAIN.BIZ
Secondary
Nameserver: NS2. E-SPAIN.BIZ
You must update your
nameservers to the above for your hosting to work, this is
done with the company you registered your domain name with.
Within your account there will be an update nameserver or
update DNS section for you to do this.
How
long does it take for my DNS changes to update world wide?
Normally you
can expect to see your web site DNS to change within 24
hours once you have made the modifications at your registrar.
However, we have seen it take up to 2 days in some cases
where registrars and ISPs are a little slower.
How
do I FTP into my account?
You
can
obtain an FTP program such as Cute FTP or WS_FTP.
Once you have an FTP program, type in "yourdomain.com"
as the host address. Supply your username and password
in the according fields. Once logged in, you have
complete access to your account. Or you
can use Microsoft FrontPage Express or the File manager
within Cpanel.
Where
are my statistics?
Click the report
button after logging into Cpanel and hit the Webalizer option.
This will open a new window to Webalizer with all your statistics
for that domain.
What
is the full path to my cgi-bin?
/home/username/public_html/cgi-bin
Which
folder do I load my web pages to?
You should
place all of your web documents in the public_html directory.
I
keep getting errors when trying to publish with Frontpage?
The most common
problem is not using the full url when uploading your site.
Make sure you use the entire http://www.domain.com in the
address you are attempting to publish to.
Can
I have CGI outside of the bin?
Yes, CGI will
function in the public_html folder.
What
version of Perl comes installed on your servers?
Perl 5.8.7.
What
version of PHP comes installed on your servers?
PHP 4.4.4.
What
version of MySQL comes installed on your servers?
MySQL
4.1.21
standard
What
is the correct path to Perl?
/usr/bin/perl
What
is the correct path to sendmail?
/usr/sbin/sendmail
I've
uploaded my site and still see "placeholder for ..."?
You are still
seeing the default index.html page set up when you ordered
your hosting plan through us. Make sure to delete that old
index.html page, then your site should resolve correctly.
Why
isn't my SSI working?
In order for
SSI to be executed, you must rename all of your web pages
to .shtml rather than .htm or .html. This solves the majority
of SSI errors.
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